🛡️ Safe and Responsible Gaming

365ac Responsible Gaming — Fun, Safely

Play for entertainment and protect yourself from harm. 365ac is committed to keeping you safe — for players 21+ only.

Why is Responsible Gaming Important?

365ac believes that online betting and casino games are only enjoyable when played safely and in a controlled manner. Gambling is a form of entertainment — it is not a guaranteed source of income. The mental and financial wellbeing of our players across Bangladesh is our highest priority.

We encourage every player to set their limits, take a break when needed, and seek help if problems arise. Responsible gaming tools at 365ac are completely free and available at any time.

21+

Applicable only for those aged 21 and above. Age verification is mandatory at the time of account registration.

Our Protection Tools

Here are the responsible gaming tools 365ac provides to keep you safe.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A request to increase the limit takes effect after a 7-day review.

Self-Exclusion

Exclude yourself from the platform temporarily or permanently. Choose any period from 30 days to 5 years. Permanent exclusion requests cannot be reversed.

Time-Out

Temporarily close your account for 24 hours to 30 days. Logging in or betting is not possible during a time-out. A healthy break that works well for holidays or special occasions.

Session Time Limit

Set a maximum duration for each gaming session. You will be logged out automatically when the time is up. This is effective at preventing excessive time spent.

Reality Check

You will receive a message at set intervals to let you know how long you have been playing. This reminder keeps you aware and helps you take a break on time.

Age Verification

365ac only allows users aged 21 and above to open an account. Age must be verified at registration using a national identity card or another government-issued document.

Warning Signs of Problem Gambling

If any of the behaviours below are seen in you or someone you know, seek help immediately. Gambling addiction is a mental health issue — it is not something to be ashamed of, and it can be resolved.

If in doubt, ask for help right now

Feeling the urge to keep betting repeatedly to recover lost money.

Hiding or lying to family or friends about gambling.

Continuing to bet even when unable to pay bills, debts, or everyday expenses.

Feeling irritable, anxious, or restless when unable to gamble.

Prioritising gambling over work, studies, or family responsibilities.

Spending more time or money than the limits set earlier.

Self-Assessment: Are You Playing Safely?

The questions below are for your own self-assessment. They are not medical advice, but they help build awareness.

Do you think about gambling every day?

Thinking about it occasionally is normal, but be cautious if you feel a strong urge every day.

Did you spend more than your set budget last month?

If yes, activate a deposit limit.

Are your family or friends worried about your gambling?

Take your loved ones' concerns seriously.

Have you tried to stop gambling but been unable to?

This may be a sign of addiction. Activate self-exclusion today or contact support.

Is gambling affecting your sleep or eating?

If physical effects appear, consult a specialist.

If the answer to any question is "yes", get help in Bengali through 365ac's 24/7 live chat.

Steps to Use the Protection Tools

After logging in to 365ac, go to your account settings and follow the steps below. Our support team is available around the clock for any issues.

1

Log in to Your Account

Log in to the 365ac website with your username and password, then click the profile icon at the top right.

2

Go to the "Responsible Gaming" Menu

Find the "Responsible Gaming" section within your account settings.

3

Choose Your Preferred Tool

Deposit limit, time-out, self-exclusion, or session time limit — activate one or more as needed.

4

Save

Save your settings. Changes will take effect immediately. Contact live chat if you have any issues.

5

Notify Support if Needed

For important changes like self-exclusion, let our support team know — they are available around the clock to help in Bengali.

Financial Protection and Limits

Financial discipline is an important part of responsible gaming. 365ac helps you make sound financial decisions.

Budget Planning

Decide in advance how much money you will spend on entertainment each week or month. Only deposit money that, if lost, will not affect your daily life. The minimum deposit at 365ac is just ৳100, so you can enjoy it even on a small budget.

Transaction History

All your deposits, withdrawals, and betting history are saved in your account. Review this history regularly and understand your spending patterns. This helps you make informed decisions.

Remember: Gambling Is Not a Way to Earn

Online betting and casino games are purely for entertainment. In the long run, the house always has a mathematical advantage. Never bet with borrowed money or money set aside for bills. Placing immediate bets to recover lost money only makes the problem worse.

Need Help? We Are Always Here

The 365ac support team is with you in Bengali 24/7. For any concern about gambling, help setting limits, or self-exclusion, start a live chat right now.

Email: [email protected]  |  24/7 Live Chat

View FAQ Account Settings

Responsible Gaming Questions and Answers

Answers to frequently asked questions are provided below.

After logging in, go to the "Responsible Gaming" section in your account settings. There you will find options to set daily, weekly, and monthly deposit limits separately. Reducing a limit takes effect immediately, but a request to increase a limit is processed after a 7-day review period.

When a temporary self-exclusion period ends, the account is reactivated automatically, though you can extend the period. For permanent self-exclusion, reactivating the account is not possible. Please consult our support team before making a permanent decision.

No. 365ac strictly follows a 21+ age policy. Age verification is mandatory at registration. To protect minors, if you have children at home, use parental control software on your computer or device and never share your 365ac account password.

First, contact 365ac's 24/7 live chat or reach us at [email protected] — we will help you activate self-exclusion or a time-out. Additionally, seek advice from a psychiatrist or counsellor. Support from family and friends is also very effective on this journey.

A time-out is a short-term break — from 24 hours up to 30 days. During this period you cannot log in or place bets, but the account is reactivated automatically when the period ends. Self-exclusion is a long-term or permanent option — the account can be closed for anywhere from 30 days to 5 years, or permanently. Self-exclusion is more suitable for those with serious problems.

The minimum deposit at 365ac is just ৳100 for each method. The minimum withdrawal is ৳500. We support bKash, Nagad, Rocket, Upay, and bank transfer. Withdrawals are usually completed within 1 hour.

Enjoy Responsibly

Learn more about safe gaming or explore 365ac's game categories today.

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Live Casino

A safe and enjoyable live casino experience with real dealers.

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FAQ

Find detailed answers on all topics including responsible gaming.

View FAQ